Privacy Policy

Introduction & Scope

Welcome to Roomora – AI Interior Design & Room Decor ("Roomora", "we", "us", or "our"), operated by the Roomora Team (Package Name: com.goya.roomora).

Roomora allows users to photograph or upload pictures of their living rooms, bedrooms, kitchens, and other spaces, select aesthetic interior styles (such as Modern, Minimalist, Luxury, Scandinavian, Japandi, Industrial, Boho, and Mid-Century Modern), and generate photorealistic AI room transformations.

This Privacy Policy describes how we collect, use, process, and protect your information when you access or use our mobile application across Android and iOS, as well as associated services and website endpoints. We are committed to adhering to global standards, including:

• Google Play Store Developer Policies (including User Data & Mobile Advertising policies)
• Google AdMob & AdSense Policies (including Rewarded Ads and User Messaging Platform consent guidelines)
• General Data Protection Regulation (GDPR) (EU & UK)
• California Consumer Privacy Act (CCPA) / CPRA (California, USA)
• Children's Online Privacy Protection Act (COPPA)

Room Photos & AI Image Processing

The core feature of Roomora is visual room styling. To deliver this service:

• User Uploads: You may snap a photo of your existing room directly using the in-app camera or select an existing interior photo from your device's photo gallery.
• Encrypted Transmission: Uploaded images are transmitted over secure, end-to-end encrypted TLS 1.3 / HTTPS connections to our cloud infrastructure for real-time generative interior transformation.
• Ephemeral Processing: Photos are processed dynamically to apply the selected interior architectural style, texture mapping, furniture replacements, and ambient lighting cues.
• No Biometric or Facial Recognition: Roomora is strictly an architectural interior design tool. We do not analyze, extract, or retain biometric templates, facial recognition patterns, or identity markers from images.
• No Unauthorized Public Showcasing: Your uploaded and generated room transformations remain private to you. We do not publish your private rooms publicly without your explicit written permission.

Device Permissions & Hardware Access

In accordance with Google Play Developer Program policies, we request only the minimal permissions strictly necessary to execute the app's core functionalities:

You can modify or revoke these permissions at any time via your device's native operating system settings (e.g., Settings > Apps > Roomora > Permissions). Revoking camera or media access will only limit photo uploading; all other static app features remain available.

Information We Collect & How It Is Used

We categorize collected information into the following tiers:

A. Information You Voluntarily Provide

• Interior Photos: Images you capture or select for AI rendering.
• Style Preferences: Room types (e.g., Living Room, Bedroom), architectural styles (e.g., Japandi, Scandinavian, Luxury), and color palette choices.
• Customer Feedback & Reports: Optional feedback, ratings, or issue descriptions submitted via the in-app design report modal.

B. Automatically Collected Technical & Diagnostic Data

• Device Information: Device model, manufacturer, operating system version (Android / iOS), and screen resolution.
• Usage Analytics: Number of designs generated, features utilized (such as the Before/After slider, image sharing), and app lifecycle events.
• Crash Reports & Performance Metrics: Stack traces, latency logs, and failure errors collected through Firebase Crashlytics to guarantee application stability.

C. Local Storage & Sandboxed Caches

Roomora stores your generated designs, local style history, and cached point tallies locally on your device within the app's sandboxed storage (SharedPreferences on Android, NSUserDefaults on iOS). You can clear this data at any time by selecting "Clear Cache" or "Clear Storage" in your device's Application Settings.

Google AdMob, Rewarded Ads & Consent

To provide generous daily free AI room redesigns, Roomora integrates Google AdMob to display advertising.

Opt-In Rewarded Video Ads

Roomora includes an optional Rewarded Ads system:

• Strictly User-Initiated: Rewarded ads are never shown unexpectedly. Users intentionally tap buttons such as "Watch Ad for +5 Free Credits" or "Unlock HD Download".
• Clear Pre-Ad Disclosure: Before any rewarded video plays, the exact benefit is clearly displayed. You may choose not to watch the ad at any time.
• No Forced Views: If you decline to watch a rewarded video, you will not be penalized; you continue to receive your standard daily free design quota.

Consent Management (Google UMP)

For users located in the European Economic Area (EEA), the United Kingdom, and Switzerland, Roomora incorporates the official Google User Messaging Platform (UMP) SDK:

• On first launch, EEA/UK users are presented with a transparent consent dialog certified by the IAB Europe Transparency and Consent Framework (TCF v2.2).
• You can consent to personalized ads, choose non-personalized ads, or configure individual vendor consents.
• You may review or revoke your advertising consent preferences at any time in the app settings.

Third-Party Service Providers

We partner with reputable third-party infrastructure providers to deliver AI modeling, cloud security, diagnostics, and monetization. Each partner processes data in accordance with their respective privacy policies:

Data Retention & Information Security

We employ industry-leading security practices to protect your data:

• Encryption in Transit: All communications between the Roomora mobile app and processing endpoints are encrypted using TLS 1.3 cryptographic protocols.
• Ephemeral Cache Expiration: Room photos sent for AI processing reside in temporary GPU memory only for the duration of the generation cycle, after which processing caches are automatically flushed.
• Access Limitation: No human personnel routinely view your uploaded room photos unless you explicitly submit an error report or request assistance with a failed render.

Your Legal Rights (GDPR & CCPA/CPRA)

European Economic Area (EEA) & UK Rights (GDPR)

If you reside in the EEA or UK, you enjoy the following statutory protections:

• Right of Access: Request confirmation of whether we process your data and receive copies of such data.
• Right to Rectification: Request correction of inaccurate personal data.
• Right to Erasure ("Right to be Forgotten"): Request immediate permanent deletion of any associated data.
• Right to Restrict Processing & Data Portability: Obtain your data in a structured, machine-readable format.
• Right to Withdraw Consent: Withdraw previously granted consent at any time without penalty.

California Consumer Privacy Act (CCPA / CPRA)

For residents of California:

• No Sale or Sharing of Personal Information: Roomora does not "sell" or "share" personal information or room pictures as defined under California law.
• Right to Know: You may request the categories and specific pieces of personal information we have collected over the preceding 12 months.
• Non-Discrimination: We will never deny you service, charge different prices, or provide a degraded experience for exercising your privacy rights.

Data Deletion Request Process

In accordance with Google Play Data Deletion requirements, any user can request full deletion of their associated analytics or support records at any time.

Children’s Privacy (COPPA Compliance)

Roomora is an interior design utility designed for adults, homeowners, and interior design enthusiasts. Our service is not directed to children under 13 years of age (or under 16 years of age in the EEA).

We do not knowingly collect, request, or maintain personally identifiable information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete that information from our records. If you are a parent or guardian and suspect your child has provided us with information, please reach out to us at support@roomora.app.

Modifications to this Policy

We may update our Privacy Policy periodically to reflect enhancements to our AI room styling features, regulatory updates, or changes in third-party services. When changes are made, we will update the "Effective Date" at the top of this page. Significant modifications will be announced through an in-app notice or release notes.

Your continued use of Roomora after any revisions indicates your acceptance of the updated Privacy Policy.